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Cognis Group case studies — AI engagements in production
Case Studies

From ambition to
governed production.

A selection of engagements where Cognis Group took AI from ambition to governed production. Named where we can, anonymised where client confidentiality requires it.
14 wks
0 → production on our own flagship build
85%
claims cycle-time reduction, governed
3,200
staff trained to Article 4 literacy in 6 weeks
3
continents engaged — Africa, Europe, Americas
▪ Featured Build
Product · AI Agent Engineering
MarketSage: an AI sales intelligence platform built from the ground up.
How we designed and shipped MarketSage — Cognis Group's own AI sales intelligence product — as a reference build for the agent engineering practice we sell to clients. Scoped with the same six-phase methodology we use with clients; v1 reached internal production at week 14.
Read the build →
14 wks
0 → v1, production-ready
100%
agent outputs cite primary source
<2s
median briefing latency
4
focused agents, separately evaluated
wk 16
entered private beta
▪ Selected Engagements
Financial services · Anonymised
14 → <2
days per claim
Claims processing: from 14 days to under 48 hours
An African financial services group re-engineered its claims workflow with a governed AI agent system — shadow, then supervised, then autonomous for a narrow eligibility band, aligned to NDPA 2023.
85% cycle cut
42% productivity lift
0 gov. findings
"We stopped trying to automate claims and started governing them. The difference showed up in the first audit."
Chief Operations Officer (client withheld)
Enterprise · Anonymised
3,200
staff in 6 weeks
AI training: 6 months of capability in 6 weeks
A multinational compressed a planned six-month AI capability build into a six-week Cognis-led programme across seven countries, reaching EU AI Act Article 4 literacy coverage — executive, practitioner, and frontline tracks.
100% Article 4 coverage
45 champions
72% score lift
"Six weeks and the capability is not only built, it is owned. We did not need you to stay — that is the point."
Chief Human Resources Officer (client withheld)
▪ In Their Words

They don't just advise; they ship.

"Cognis Group built our AI customer support stack from the ground up. We cut first-response time from hours to under 30 seconds and reduced support headcount needs by ~60% — without sacrificing the human feel our customers expect. They don't just advise; they ship."
Head of Customer Experience, MarketSage
"Cognis Group rebuilt our internal operations around agents that handle the work we used to staff in shifts. The team didn't shrink — it got repurposed onto problems worth human attention."
Operations lead, Enterprise client
"Cognis Group trained our whole organisation to work with AI instead of around it. Adoption curves we'd budgeted six months for closed in six weeks."
Chief People Officer, Enterprise client
"We've evaluated a lot of AI vendors. Most sell slideware. Cognis Group ships production code, integrates cleanly with our stack, and hands over properly. That's rare."
Partner CTO, Enterprise partner
Case study illustration — Cognis Group engagement

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