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Cognis Group case studies — AI engagements in production
Case Studies

From a good idea to
safe, everyday use.

See how we turned AI plans into working systems and useful skills. We name clients only when we have permission; otherwise, we protect their confidentiality.
14 wks
from approved plan to working first version
85%
faster claims, with human and risk controls
3,200
staff trained to use AI safely in 6 weeks
3
continents engaged — Africa, Europe, Americas
▪ Featured Build
Product · AI Agent Engineering
MarketSage: an AI sales intelligence platform built from the ground up.
How we designed and launched MarketSage, our own AI product for sales research. We built it with the same six-step method we use for clients, and the first working version was ready in 14 weeks.
Read the build →
14 wks
0 → v1, production-ready
100%
agent outputs cite primary source
<2s
median briefing latency
4
focused agents, separately evaluated
wk 16
entered private beta
▪ Selected Engagements
Financial services · Anonymised
14 → <2
days per claim
Claims processing: from 14 days to under 48 hours
An African financial services group used an AI claims assistant to cut delays. The system was tested in the background, reviewed by people and then approved to handle a narrow group of claims under Nigerian data law.
85% cycle cut
42% productivity lift
0 gov. findings
"We stopped trying to automate claims and started governing them. The difference showed up in the first audit."
Chief Operations Officer (client withheld)
Enterprise · Anonymised
3,200
staff in 6 weeks
AI training: 6 months of capability in 6 weeks
A large organisation trained 3,200 employees across seven countries in six weeks instead of six months, covering leaders, specialists and the wider workforce.
AI literacy records
45 champions
Before-and-after assessment
"Six weeks and the capability is not only built, it is owned. We did not need you to stay — that is the point."
Chief Human Resources Officer (client withheld)
▪ In Their Words

They don't just advise; they ship.

"Cognis Group built our AI customer support stack from the ground up. We cut first-response time from hours to under 30 seconds and reduced support headcount needs by ~60% — without sacrificing the human feel our customers expect. They don't just advise; they ship."
Head of Customer Experience, MarketSage
"Cognis Group rebuilt our internal operations around agents that handle the work we used to staff in shifts. The team didn't shrink — it got repurposed onto problems worth human attention."
Operations lead, Enterprise client
"Cognis Group trained our whole organisation to work with AI instead of around it. Adoption curves we'd budgeted six months for closed in six weeks."
Chief People Officer, Enterprise client
"Cognis Group delivered working software, connected it cleanly with our systems and handed it over properly."
Partner CTO, Enterprise partner
Case study illustration — Cognis Group engagement

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