Financial services · Anonymised
Claims processing: from 14 days to under 48 hours
An African financial services group re-engineered its claims workflow with a governed AI agent system — shadow, then supervised, then autonomous for a narrow eligibility band, aligned to NDPA 2023.
85% cycle cut
42% productivity lift
0 gov. findings
"We stopped trying to automate claims and started governing them. The difference showed up in the first audit."
Chief Operations Officer (client withheld)
Enterprise · Anonymised
AI training: 6 months of capability in 6 weeks
A multinational compressed a planned six-month AI capability build into a six-week Cognis-led programme across seven countries, reaching EU AI Act Article 4 literacy coverage — executive, practitioner, and frontline tracks.
100% Article 4 coverage
45 champions
72% score lift
"Six weeks and the capability is not only built, it is owned. We did not need you to stay — that is the point."
Chief Human Resources Officer (client withheld)